privacy

PRIVACY POLICY

    • Website Owner. Dana Robinson (the “Company”) owns and operates the Dana Robinson Blog website and software service (“Dana Robinson Blog”). The Company can be contacted by mail at PO Box 1416, La Jolla, CA 92038, by phone at 858-488-2545, or by e-mail at dana@danarobinson.com. This online privacy notice discloses our information practices for Dana Robinson Blog, including the types of information we obtain from visitors and users, how that information is used, and with whom it is shared.
    • Not Intended for Minors. Dana Robinson Blog is intended for use by adults only. We do not collect or maintain Personal Identifying Information from users actually known to be under the age of 18. If you believe we have collected Personal Identifying Information from a minor, please notify us via email at dana@danrarobinson.com, and we take steps to delete this information.
    • Information Policy. The Company collects certain information from Dana Robinson Blog visitors and users, including but not limited to: Personal Identifying Information, the home server domain name, e-mail address, type of computer and web browser, what pages visitor accessed, and limited information about search requests, as set forth in Section 2. We use this information to provide services, solve technical problems and calculate overall usage statistics, as set forth in Section 3.
    • Web Site Transactions. At times, the Company will need personal information regarding a customer or prospective customer. For instance, to process an order for a subscription, the Company will need to know your name, mailing address, e-mail address, and credit card details. If you wish to utilize Dana Robinson Blog or any related service, you must consent to the collection of this data. If you do not consent, please discontinue your use of Dana Robinson Blog. For a complete description of our data collection practices, see Section 2.
  1. Information the Company Collects About Its Users.
    • In General. The Company collects certain information from visitors to its websites and users of its products and services. This information may be collected directly (i.e., through a form you fill out), automatically, or passively, and may include data related to account registration, orders and security, such as your name, email address, mailing address, telephone number, occupation, gender, birthdate, and other “Personal Identifying Information.” The ways in which we collect, store, and use this information are described in detail in Sections 2-4.6.
    • Information Collected Directly. In order to access subscriber services, you must provide certain Personal Identifying Information, which may include: your legal name, mailing address, e-mail address, login, password, telephone number, and payment method. You may also provide identifying information in an order form, survey, employment application, discussion forum, or email. Further, the Company may request additional information in order to establish and maintain your account.
    • Information Collected Automatically. The Company may collect non-identifiable information automatically from user visits to our website(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, website and system administration, user analysis, and business decision making. Such information is sometimes known as “clickstream data.” The Company or its contractors may use this data to analyze trends and statistics.
    • Information Collected Passively. The Company may collect certain anonymous, non-identifiable information about users and subscribers passively through the use of cookies, web beacons, and other tracking mechanisms. Our passive data collection practices are as follows:
      • The Use of Cookies. The Company, or its third party vendors, may collect non-identifiable and personal information through the use of various technologies, including “cookies.” A cookie is an alphanumeric identifier that a website can transfer to your hard drive through a web browser. The cookie is then stored on your computer as an anonymous tag that identifies the computer, but not you individually. Cookies may be sent by the Company or its third party vendors. You can set your browser to notify you before a cookie is received, giving you an opportunity to decide whether to accept the cookie. You may also set your browser to turn off cookies; however, some websites may not work properly if cookies are disabled.
      • The Use of Web Beacon or Other Technologies. The Company may use web beacon or other technologies to tailor our website(s) to provide better customer service. If these technologies are in use, a non-identifiable notice of your visit to the website(s) is generated, which may be processed by the Company or by its suppliers. Web beacons usually work in conjunction with cookies. If you do not want cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies. In that case, web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
    • Information Posted on Public Forums. Any information you disclose in a Dana Robinson Blog chat room, discussion forum, or message board, should be considered publicly available information that may be disclosed, shared, and accessible to persons within and outside of the Company. We are not responsible for any information you disclose in this manner. Please be aware that some chat rooms, forums, or message boards have additional rules and conditions regarding participation. Any opinions expressed by participants in these forums should not be considered a reflection of the opinion of the Company.
    • Service Quality Monitoring. Some transactions may require you to communicate with the Company via telephone. We will not contact you by telephone without your prior consent, except to confirm an order placed online or to inform you of the status of your order. You should be aware that we monitor, and in some cases record such calls for staff training or quality assurance purposes.
    • Links to Other Web Sites. Dana Robinson Blog may contain links to other websites. The Company is not responsible for the privacy practices or the content of those other websites.
  2. How the Company Uses Your Information.
    • Uses of Personal Identifying Information. The Company uses Personal Identifying Information for the following purposes:
      • To reply to inquiries from customers or prospective customers;
      • To respond to complaints from customers, prospective customers, or third parties;
      • To provide operational notices to users;
      • To maintain records about user accounts;
      • To process billing and business requests from users;
      • To provide users and prospective users with information about the Company’s website, products, and services; and
      • To improve the quality of Dana Robinson Blog’s services.
    • Limitation on Use of Personal Identifying Information. The Company will not use any Personal Identifying Information for any purpose other than the purpose for which it was submitted without your prior consent. You may limit or restrict the Company’s right and ability to use your Personal Identifying Information as described in Section 1; however, please be advised that in some circumstances, this will preclude your continued use of and access to our website and services.
    • Aggregate Data Analysis. The Company may extract non-identifiable, anonymous, aggregate data from some Personal Identifying Information collected directly pursuant to Section 2, and combine such data with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help us understand trends and patterns.
    • Stored Customer Information. The Company will retain your information in order to facilitate efforts by the Company and its agents related to customer support, purchase delivery, and marketing of Company products and services.
    • Online Advertising. Some companies that help the Company deliver interactive online advertising, such as banner ads, may collect and use your information to help us better understand the types of advertising or promotions that appeal to you. After it is collected, the information is aggregated so it is not identifiable to a specific individual. If, however, you would prefer that these companies not collect such information, please mark an “x” on the “Opt-Out” box in your subscription agreement.
  3. Disclosure of the Information.
    • Within Corporate Organization. The Company utilizes legal entities, business processes, management structures, and technical systems that cross borders. We reserve the right to share your personal information within the corporate organization, and may transfer the information to countries in the world where certain aspects of the business are operated. Some countries may provide less legal protection for your personal information. In such countries, we will still handle your personal information in the manner described in this Privacy Policy.
    • Mergers and Acquisitions. The Company may decide to sell, buy, merge, or otherwise reorganize its businesses, and may be required to disclose certain personal identifying information to third parties as a part of such transactions. If that should occur, the Company will make reasonable efforts to ensure that your information is safeguarded.
    • Third-Party Providers or “Agents.” The Company employs or engages other persons or entities to perform certain business functions on its behalf. These “Agents” engage in a variety of functions, which may include: fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer services. When necessary to perform their functions, these Agents will receive personal identifying information of customers from the Company. The contracts we execute with these Agents prohibit them from using your information for any other purpose.
    • Affiliated Businesses. The Company works closely with affiliated businesses to operate website stores, provide services, or sell products. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business. Personal Identifying Information will not be sold or otherwise provided to Affiliated Businesses for any other purpose.
    • Marketing Analysis by Third Parties. The Company reserves the right to disclose aggregate, anonymous customer information to third parties for the purpose of conducting marketing analysis.
    • Disclosure to Governmental Authorities. Under certain circumstances, the Company may be required to disclose personal information to a court or government agency. In the event that we receive a request from a court or government agency for customer information, we will have legal counsel evaluate the legality and propriety of the request before any information is disclosed.
  4. Information Security.
    • Commitment to Online Security. The Company employs physical, electronic, and organizational protocols to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online, and personal information is accessible only by staff designated to handle online requests or complaints. Any Agents or contractors of the Company with access to personal information are also bound to adhere to our security standards.
    • No Liability for Acts of Third Parties. The Company will exercise all reasonable efforts to safeguard the confidentiality of personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, the Company shall not be liable for unauthorized disclosure of personal information due to no fault of the Company including, but not limited to, errors in transmission and unauthorized acts of Company staff and/or third parties.
  5. Privacy Policy Changes and Opt-Out Rights.
    • Changes to Privacy Policy. This Privacy Policy was last updated on December 1, 2015. The Company reserves the right to update its Privacy Policy at any time. In the event that the Company chooses to update the Privacy Policy, we will post a notice of the change on our website at danarobinson.com/privacy for thirty (30) days prior to implementation. By continuing to use our site after such an update, you consent to any changes reflected in the revised Privacy Policy.
    • Opt-Out Right. You have the right to prohibit the collection, use, or disclosure of personal information by the Company or any third parties with whom the Company has shares or transfers such information. Right of cancellation may be exercised by contacting the Company via e-mail at dana@danarobinson.com or telephone at 858-488-2545. After processing the cancellation, the Company will delete the personal information from its database. However, please be advised that this may preclude you from being able to use or access our website or software, and thus, will result in the termination of any subscriptions you have with Dana Robinson Blog, according to the procedures described in the Terms of Use Agreement.
  6. Access Rights to Data.
    • Information Maintained by the Company. Upon your request, the Company will provide a reasonable description of the personal identifiable information that we maintain about you in our database. You may request this information by contacting the Company via e-mail at dana@danarobinson.com
    • Corrections and Changes to Personal Information. In order to ensure that we have accurate records for your account, you must promptly notify the Company if your personal information changes, or if you note an error upon reviewing the information that the Company has on file. You may provide updated information to the Company via email at dana@danarobinson.com.
    • Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Company compliance with this Privacy Policy, you may contact the Company by e-mail at dana@danarobinson.com.
    • Terms of Use. If you choose to subscribe to the Company’s services, your action is hereby deemed acceptance of the Privacy Policy. Any dispute over privacy is subject to the provisions of this notice as well as our Terms of Use Agreement, which is available at www.danarobinson.com/terms.